Three patches on the same quilt
Here's what each kind of support looks like — and, step by step, what actually happens once a child is with us.
Residential Care Homes
Small, homely settings where children live full-time with a consistent team around them.
Who it's for & what to expect
Who it's for: Children needing full-time residential care, placed by a local authority.
What to expect: Individual bedrooms, home-cooked meals, school support, and a team who stay involved for the long term.
You move in
Your own bedroom, home-cooked meals, and routines that don't reset every few weeks.
You're known, properly
Each home supports a small number of children, so every young person is known well — their routines, their likes, their history.
Support stays involved
School support and a team who stay involved for the long term — for as long as this is the right place for you.
Fletcher HouseMore than a name – a promise
Each of our homes is named after someone important to us. It is a daily reminder that our services are not simply bricks and mortar — they are so much more.
Each name represents the love and care we would expect for our own family, the uniqueness of the person it honours, and the commitment we make to every child who comes to live with us.
A name gives a home meaning — and reminds us every day who we are doing this for.
Therapeutic & Trauma-Informed Support
Emotional and therapeutic support woven into everyday life, not bolted on — because healing happens in ordinary moments.
Who it's for & what to expect
Who it's for: Every child in our care, alongside their placement.
What to expect: Trauma-informed staff, access to therapeutic specialists, and a home life that supports emotional wellbeing.
Creating safety
Safety is not made by locks, policies or paperwork — it is a felt experience created through relationships, culture and predictable care. Our therapists support us to ensure emotional safety is our foundation. We build it through steady routines, calm interactions, compassionate tone, and boundaries that protect dignity rather than control behaviour.
Reclaiming childhoods
We fill homes with fun, playfulness, celebration and meaning. We create traditions, celebrate birthdays, milestones and important days. We share meals, laughter and silliness. Walls are filled with photos, personal touches and pride. Affection, hugs and love should be given safely and freely (where appropriate).
Understanding behaviour
Attunement is the core of our practice. Our therapists work with us to help us to notice, understand and respond to a child's emotional state in a way that helps them feel seen, safe and understood. In our homes, attunement means being with a child rather than managing them — listening to their cues, matching their emotional tone and offering connection before instruction.
Enduring relationships
Secure attachments lay the foundations for healthy futures. In this way, everyday interactions — bedtime routines, car journeys, conflict resolution, shared meals — become powerful therapeutic opportunities to rewire attachment pathways and restore a sense of trust in relationships. Staff do not need to be perfect, but they must be predictable, reflective, willing to repair, and committed to learning, because it is through these relational experiences that children recover, grow and thrive.
Want to know if we're the right fit?
We're happy to talk things through, answer questions, or arrange a visit to one of our homes.
Get in touch
